Blog

Vehicle personalization goes steady with eCommerce

Posted by Whitney Williams on Sep 12, 2017 2:34:13 PM

Insignia is passionate about vehicle personalization. We believe in offering personalization in the showroom at the point of sale, when your customer is excited about their new purchase and eager to make it their own. We also believe in fully servicing every customer that interacts with your dealership in-person or online. In the quest to offer a total solution to dealerships in the accessory game, we set out to cover new territory.

Consulting with dealerships nationwide, we often hear dealers ask about moving beyond the in-store presentation to an eCommerce parts store. In an effort to meet the full scope of dealer’s needs, Insignia linked arms with RevolutionParts to expand the accessories force field together.

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Topics: Accessories System, Presentation Tools, Increase Profits, Marketing, Dealership, accessories, millennials, eCommerce, RevolutionParts, kiosk

Top 3 Things Your Millennial Customers Want

Posted by Whitney Williams on Aug 17, 2017 12:00:00 PM

“In the next ten years, 40% of all new vehicles will be sold to millennials, and they’ll be buying cars for the rest of the 21st century” [AutoTrader]

In 2013, AutoTrader conducted an extensive study of the millennials buying motives and power. Fast-forward to present day and we clearly see these findings unfolding as automotive dealerships perform back flips to keep up with consumer demands. There are enough articles about the habits of millennials and the iGeneration to fill a small galaxy. With so much information to sift through, how can a dealership stay up-to-date on the latest trends, technology, and marketing, and still sell cars?

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Topics: Sales Best Practices, Presentation Tools, Improve CSI, Increase Profits, Customer Success, Dealership, Vehicle Personalization, sales, Millenials, Educate, customers

Ken Garff Chrysler Dodge Jeep Ram Receives 2016 Challenge Coins

Posted by Insignia Group on Aug 10, 2017 2:05:35 PM

Watch Insignia’s David Stringer present Insignia Challenge Coins to Jonathan Murray and Jessica Thompson of Ken Garff Chrysler Dodge Jeep Ram.

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Topics: Accessories System, Presentation Tools, Increase Profits, Dealership, Challenge Coin, Jeep, Dodge, Chrysler, Ram, Vehicle Personalization, accessories, Showroom

OnTrack 1.0 is Here;Toyota Dealers Upgraded First

Posted by Whitney Williams on Aug 1, 2017 3:28:05 PM

Insignia customers, you are about to be upgraded.

Insignia's OnTrack 1.0 will release on August 7 and you’re going to love what you see. A sleek, modern new interface that’s easier to navigate because you deserve it. We’re proud to introduce OnTrack to our Toyota dealers who number close to 20% of TMS stores. This is our first step towards a complete revamping of the system to more closely align with your showroom process.

You read that right--when our customers give us feedback on what isn’t working in real-life accessory presentations, what would make vehicle personalization sales that much better, and what this system looks like in a perfect world, we listen.

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Topics: Accessories System, Presentation Tools, Accessory News, Increase Profits, Marketing, Toyota, accessories, Showroom, sales, Millenials

Toyota of Portland: Vehicle Personalization Gives New Hire Chance to Succeed

Posted by Whitney Williams on Jul 27, 2017 3:00:00 PM

If you thought middle school gym class was nerve wracking, how about your first day in car sales?

Being the fresh face on the sales floor can be intense. There’s a lot to be learned and plenty of competition. While healthy dealerships foster a team atmosphere that builds each individual up, a desire to prove oneself is prevalent in the showroom.

With incentive checks, recognition, and promotions at stake, it’s no wonder that every good salesperson wants to be number one. When that need to achieve is nurtured in a good-natured environment, these highly motivated salespeople lay a sturdy foundation for profitable dealerships to build upon. But how do dealerships acculturate the new guy (or gal) to the competition without discouraging them?

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Topics: Accessory News, Increase Profits, Process Training, Toyota, Dealership, accessories, staff, sales team, sales, accessories installations, Educate

Educators in your showroom

Posted by Whitney Williams on Jul 20, 2017 12:05:07 PM

Successful dealerships do not sell vehicle personalization.

No, dealers with millions in added front-end gross are not made up of smooth-talking accessory managers. High volume personalization profit centers aren't giving anything away, using gimmick advertising, or bulldozing weary car buyers. Dealerships climbing the ladder in the accessory business are simply educating every customer on the options available to enhance, protect, and prolong their vehicle, all with an affordable monthly payment.

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Topics: Accessories System, Presentation Tools, Increase Profits, Process Training, Dealership, Vehicle Personalization, staff, sales, Educate

5 Accessories that will set off fireworks for the 4th

Posted by Whitney Williams on Jun 27, 2017 10:03:54 AM

The Fourth of July brings its own unique set of challenges and opportunities to the dealership world. Though hitting sales goals isn’t typically targeted for the first week of the month, the upcoming July holiday is known for big business. Many dealers advertise rock bottom prices on base models to bring consumers in for the sale. It’s a tactic that’s worked for stores both big and small, regardless of brand, for years on end.

The problem with these slashed prices is the shrinking profit margin, and the fact no two customers are alike. The good news is vehicle personalization solves both. Not only will you add front end gross by selling personalization in the showroom, you’ll also cater to drivers looking for luxury, upgrades, or lifestyle accessories to fit their needs.

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Topics: Increase Profits, Dealership, Vehicle Personalization, accessories, Showroom, sales

There's no one-size-fits all, but you can start here

Posted by Insignia Group on Jun 2, 2017 1:30:00 PM

Any dealership can slap together an accessory program, hand out a brochure, and dangle a carrot in front of their sale staff. More than likely, you can sell a few things with this approach. There’s no doubt, after all, that people are buying accessories: simply offering the product will produce a few bucks.

Dealerships that are building million-dollar personalization profit centers in the showroom know that vehicle personalization is an art form and requires careful attention to detail. Success in selling accessories takes a carefully constructed process, which varies by things like brand and store size, to name a few. As more and more dealerships across the nation tap into the multi-billion-dollar industry of automotive accessories, the necessity of shepherding in the process climbs in demand.

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Topics: Accessories System, Improve CSI, Accessory News, Increase Profits, Process Training, Marketing, Dealership, sales

Start at the trade and relax

Posted by Insignia Group on May 11, 2017 9:00:00 AM

What if Vehicle Personalization became the foundation of the sales process, rather than something tacked on to the end of a lengthy negotiation? That’s exactly what Insignia’s upper- Midwest expert, Kurt Daugherty, is suggesting. The dealers Kurt works with know he’s a proponent of starting with the trade, seamlessly weaving Vehicle Personalization into the conversation--and with good reason.

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Topics: Vehicle Personalization, accessories

Never fear, the Millennials are (finally) here...

Posted by Whitney Williams on Mar 28, 2017 2:25:00 PM

Automotive industry professionals all over the country can finally breathe a sigh of relief. The myth has been debunked--millennials’ supposed disdain for cars isn’t shutting down the industry as we know it.

Millennials Love Cars.jpg

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Topics: Improve CSI, Accessory News, Vehicle Personalization, millennials