We could all use a boost to our bottom line right now.
We could probably use a week off social media, a tropical vacation, and some yoga too, but I digress. With summer ablaze, car dealers have more than a day at the beach on their minds. In the midst of a global pandemic inciting mayhem in our industry, we must soak up every cent of seasonal summer accessories. Say that five times fast.
Read More
Topics:
Increase Profits,
Dealership,
sales team,
sales,
accessory program,
accessories installations,
success,
drive,
Accessories sales,
tips,
creative,
increase sales,
profit,
Social Distancing,
Summer
In a fictional study never performed, 100% of dealers admitted their preloading program was one of their biggest factors hindering them from selling accessories in the showroom.
Jokes aside, this really is a common theme that dealers are often getting snagged on. We all know that vehicle personalization is a multi-billion dollar industry, but with popular vehicles preloaded on the lot and showroom floor, dealers shy away from bringing up additional add-ons to their customer. The result? The customer just buys what they need somewhere else.
Read More
Topics:
Accessories System,
Sales Best Practices,
Customer Retention,
Word Tracks,
Reducing Turnover,
Increase Profits,
Dealership,
Vehicle Personalization,
accessories,
staff,
sales,
accessory program,
Best Practice,
drive,
Accessories sales,
Insignia Group,
Land Rover,
Jaguar,
increase sales,
we-owe,
preload
Accessorizing at the point of sale taps into a multi-billion dollar industry.
Individualism is growing like kudzu and there’s no place for a well-meaning base model to hide. In our “have it your way” society, there are over 30 shades of white paint selections for your new bathroom, a monogram for everything you own, and one too many shows dedicated to making a consumer’s house “more you.”
Automotive is no exception with vehicle personalization clocking in as a $200 billion dollar industry (plus or minus a few billion, but who’s counting?). In 2018 there’s not a dealership in the country, from corporate mega complex to mama and papa’s discount Ford store, that can afford to ignore personalization and we’re here to help you pull this thing off.
Read More
Topics:
Improve CSI,
Dealership,
Vehicle Personalization,
accessories,
accessory program,
F&I,
drive,
relationships,
Accessories sales,
tips,
configurator,
online catalog,
increase sales,
we-owe
It’s past time to stop putting all our eggs into the front of the house’s basket. The service department has an incredible opportunity to create a lasting relationship, build repeat business, generate referrals, upsell, and generally add sprinkles and butterflies to the customer experience.
Selling accessories at the point of sale brings customers (cheerfully) into the service department (sans selling a vehicle with accessories already installed). Your customer is pleased to return to get their accessories installed, and the door of opportunity is flung wide open.
Read More
Topics:
Accessories System,
Customer Retention,
Increase Profits,
Dealership,
Vehicle Personalization,
accessories,
Showroom,
accessories installations,
Educate,
customers,
Best Practice,
success,
service,
drive,
relationships