"Tracking orders and communication between departments is great—it holds people accountable with the new reports that are available."
- Peter Boothe, GM at Wild East Town Honda
When you think of selling accessories at the point of sale, your first thought may be dollars and cents. While profit is a major benefit of selling accessories, there are other aspects of an accessory process that can benefit your dealership at a high level.
Accessories do more than increase front-end gross, boost CSI scores, reduce turnover, and create repeat business. And they're more than a resource for making customers sticky or benefiting fixed operations.