5 Dealership Goals for Q1 2022

Posted by Whitney Williams on Nov 18, 2021 11:53:15 AM

If you bring up low inventory at family Thanksgiving this year, you're canceled. 

"Let's talk about the chip shortage over cranberry stuffing," said no one ever. We don't have a lot of inventory, guys. So let's bedazzle what we do have and slide into 2022 with a bit of pep in our step. Yes, this year was supposed to be better than the treacherous pandemic year and didn't deliver. Through these rose-colored glasses, however, 2022 is looking pretty good. There are steps you can take today and into Q1 to turn survival into thriving next year. 

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Topics: Dealership, tips, Lead, accessory sales

The Pandemic's Effect on Auto Accessory Sales in 2021 Infographic

Posted by Insignia Group on Nov 16, 2021 2:36:38 PM

Read the full report here.

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The Perks of Low Vehicle Inventory

Posted by Whitney Williams on Oct 29, 2021 3:09:13 PM

Is anyone else sick of being cynical? The doom and gloom surrounding the automotive culture are getting too heavy to lug around. As we creep into November, it’s clear that low inventory will continue into 2022, so we’ve got to find a way to make lemonade. While OEM’s and the media are projecting a pessimistic outlook as the world tries to rebound, low inventory can bring opportunities you may not have considered. As we wait for something to change that’s out of our control, let’s make the most of this time. 

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Topics: Dealership, tips, Lead, accessory sales

7 Mistakes Sales Managers Make

Posted by Whitney Williams on Oct 25, 2021 4:43:00 PM

Managing a department with an 80% annual turnover rate isn’t for the faint of heart. Add in an inventory shortage, social distancing, and a sharp increase in digital retailing; and, it’s enough to make somebody crazy. The good news is, sales managers don’t have to go on a yoga retreat to escape the chaos. There are manageable steps to make the sales department better and keep your General Manager happy. Avoid these common pitfalls to get out of survival mode as we skate into 2022. 

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Topics: Sales Best Practices, Process Training, sales team, tips

Are Your Auto Accessory Sales a Wreck?

Posted by Whitney Williams on Oct 18, 2021 1:45:52 PM

Whether you’re Papa’s Car Lot sitting on 1 acre or a corporate mega-store spanning multiple lots, you can boost your bottom line with accessory sales. It’s that simple. Accessories are a multi-billion dollar industry, largely unaffected by the pandemic. Selling them at the point of sale is a proven method of increasing PNVR. The caveat is this: dealerships who pitch accessories chaotically will stumble into success on occasion and overall miss the mark. A successful accessory program requires a process catered to your store. The good news—dealerships are quite accustomed to a process. While the exact flow will vary from store to store, many best practice fundamentals remain the same.

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Topics: Process Training, Dealership, accessories, success, accessory sales

3 Ways You're Missing Auto Digital Retailing Sales

Posted by Whitney Williams on Oct 12, 2021 10:38:01 AM

The rapid adoption of automotive digital retailing kept the doors open for many stores in 2020. Raking in over $230 billion, experts predict explosive growth in digital retailing throughout the decade. Today, it's more important than ever to outfit your website with advanced digital retailing capabilities to cater to the masses online. Digital retailing is more than pictures of a car and a contact form; it's the ability to buy a car from start to finish online. Dealerships are no longer able to avoid digital retailing if they want to compete in the market. As the industry adapts, dealerships can avoid common mistakes that will affect their DR sales.

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Topics: Customer Success, accessories, tips, Digital Retailing

5 Things Parts Managers Don’t Know

Posted by Whitney Williams on Oct 11, 2021 12:04:07 PM

Being a successful parts manager requires constant pivoting. Selling, pricing, receiving, inventory management, and ordering are all in a day's work. Throw in a pandemic with a chip shortage, and it's a whole new world. 

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Topics: tips, parts manager

How Accessories Save Dealership Customer Retention

Posted by Whitney Williams on Sep 27, 2021 12:54:10 PM

Over half of customers (approximately 62%) stop doing business with a company because of bad customer service.

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Topics: accessories

Protection Accessories for Used Cars

Posted by Whitney Williams on Sep 23, 2021 10:52:13 AM

Used cars are having an influencer moment. In incredibly high demand, boasting lofty price tags they once only dreamt of, used cars are center stage in the automotive industry. Gone, at least temporarily, is the stigma of used vehicles being old clunkers. The used car stereotype has been replaced by an image of a shiny 2017 model, being fought over by prospective buyers. In 2021, used car buyers aren't always strapped for cash, looking for a bottom dollar deal, or someone hardly interested in aesthetics. Used car buyers are everywhere you turn, and the profit potential is limitless. By adding protection accessories to your used car lineup, you'll increase the car's longevity and create a satisfied customer—who will soon forget they were ever after a 2022 model. 

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Topics: Vehicle Personalization, accessories, used cars

Technology Accessory Upgrades for Used Cars

Posted by Whitney Williams on Sep 16, 2021 4:43:33 PM

The automotive industry had one of the most striking yo-yo effects, from the onset of the pandemic to today. First, Covid shocked the globe and shut dealerships doors, causing everyone to fret about the industry's future. Today, we're navigating chip shortages and selling units for more money than we were before the virus. In a fascinating turn of events, used cars are increasingly harder to come by, new vehicles are selling like Black Friday specials, and inflation is staggering. With no end to the chip shortage in sight, dealers are progressively focused on moving used vehicles. Through the use of technology upgrades, you can create the vehicle your customer really wants—regardless of inventory. You'll give any old vehicle a serious makeover, create a satisfied customer, and turn a profit without overcharging. 

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Topics: accessories, technology, used cars, accessory sales