The product team is like Santa’s elves—tinkering behind the scenes all year long to bring you good tidings of profit and joy. That sleek digital interface that makes your client feel like a kid on Christmas morning has a whole crew backing it. It’s time we gave the product team the standing ovation they deserve for all that button pushing, configurator spinning, report generating, artistic goodness they serve us. Meet the team!
Blog
Whitney Williams
Recent Posts
Meet The Product Team Behind Your Accessory Program
Topics: Dealership, staff, accessory program, Insignia Group
Ahh, Valentine's Day. Love is in the air—$18.2 billion worth. America is love sick, and it’s time the automotive industry snatched that love out of the air and put it on the road. Love is blind but car buyers are not, and there are plenty of personalization options to shower those new car purchases with TLC. Implement these tips this Valentine’s Day to make your buyer feel special and show your staff some love.
Topics: Vehicle Personalization, Showroom, sales team, accessory program, holiday, Best Practice, creative, increase sales, dealer, Gross profit, profit
It’s the most common New Year’s resolution year after year: lose the weight. Shed that which is unwanted and not serving you. Lean out, get stronger, increase longevity. This annual commitment resounds all over the world and it’s no surprise that the diet and fitness industry is well into the billions.
Your dealership might not be on Keto, but you can still make wait loss your goal this year. Vehicle Personalization, after all, rivals diet culture as a lean, mean, multi-billion dollar industry. You can be proactive about replacing the dreaded wait time with a successful shopping experience.
Topics: Dealership, Vehicle Personalization, accessories, Showroom, sales team, accessory program, accessories installations, Best Practice, building, dealer, profit
3 Ways Your Management Team Can Set Up Your Dealership's Success
The inception of a new program in your dealership can seem daunting, but it doesn’t have to be. The shock factor, followed by fear and trembling and all-out anarchy can be easily avoided when management is a united front. Save the drama and your GSM’s spike in blood pressure by rolling out your accessory program from the top down.
Topics: Showroom, accessory program, customers, Best Practice, Accessories sales, tips, increase sales, dealer, guided, profit
3 Ways To Give The Gift Of Accessories This Holiday Season
The magic of Christmas is in the air, glimmering off your perfectly waxed showroom vehicles. Everyone knows that the holiday season is a beautiful time to be in the car business. The potential to boost your bottom line this month is something even Walter Hobbs can smile about, and smiling is our favorite. Tell your sales staff to buckle up and make work their favorite, because Santa’s got a brand new bag this December (and it’s full of extra commission).
Topics: Showroom, staff, sales, Best Practice, Accessories sales, tips, increase sales, dealer, profit, customer experience
3 Ways To Maximize Your Accessory Sales This Black Friday
[Updated 11/12/2020]
The stampede is coming, and they’re ready to break the internet. The Black Friday crowd has gone virtual. If 2020 has already set records in e-commerce, imagine the impact of the biggest shopping day of the year. With all the online activity, the day after Thanksgiving is basically just the warm up for Cyber Monday.
Yes, the opportunists are charging their laptops on Black Friday eve, ready to kick this thing off with new car smells. Make this car-shopping season spark joy with mega-profit potential, stellar CSI scores, and repeat business. I hope you upgraded your internet package.
In all the activity, don’t let Vehicle Personalization get lost. You cut your legs out from under yourself when you bypass accessories. This high volume day is the ideal environment for accessory sales, and can even be used to temper the flow online and in store.
Here’s three things Vehicle Personalization can do in the hustle and bustle.
Topics: Sales Best Practices, Increase Profits, Dealership, Vehicle Personalization, accessories, sales, accessories installations, success, Accessories sales, creative, increase sales, profit, consulting, cash, customer experience
2 Ways to Choose an Accessory Champion to Set Up Your Success
The task of selecting an accessory champion for your dealership can be harrowing. There’s no one-size-fits-all approach and without a compass, dealers may find their accessory program suffering. To begin, management should examine both process and store volume to determine who to lean on as the personalization expert.
Topics: Sales Best Practices, Improve CSI, Process Training, Dealership, Vehicle Personalization, accessories, Showroom, staff, sales team, sales, customers, Best Practice, Accessories sales, tips, increase sales, salesman, profit, consulting, customer experience
Meet the Data Team Driving Your Accessory Site
Do girls really run the world? One thing is for sure—they definitely run the Insignia Data Department. Meet the dynamic team of women responsible for the information you rely on to sell accessories. This group of girls keeps the world of digital catalogue in motion, and it’s high time we make them known.
Topics: Accessories System, Vehicle Personalization, staff, Educate, customers, success, relationships, graphics, configurator, online catalog
You know what’s terrifying? The amount of high fructose corn syrup America will eat today.
There’s something more horrifying. Dealerships that are still focusing all their efforts on adding profit and neglecting the customer experience.
This Halloween, lavish every customer that darkens your doors with sweet goodness--even the witchy ones.
Topics: Customer Retention, Presentation Tools, Improve CSI, Customer Success, Dealership, Vehicle Personalization, accessories, Showroom, sales, accessory program, seasonal, customers, creative, increase sales, dealer, profit
3 Ways Your Dealership Can Compete With Amazon
Amazon. The Colossus of Clout, the 6th love language, and the number one competitor to your dealership’s accessory program. Amazon Prime is over a hundred million users strong, and commonly raking in over a billion dollars on Prime day alone. How could your locally-owned dealership compete with Mother Earth? The same way you eat an elephant. One bite at a time.
Topics: Dealership, Vehicle Personalization, accessories, Showroom, millennials, accessories installations, eCommerce, Best Practice, relationships, Accessories sales, creative, increase sales, content, profit