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 While headlines warn of crisis, razor-thin margins, and rapid decline, accessories remain unbothered—giving dealerships a reason to believe Q4 doesn’t have to be all doom and gloom.

We’re not going to stop talking about this. The accessory industry repeatedly sidesteps the automotive industry’s crashes and keeps thriving. It happened during the 2008 economic crash, when everyone held on to their aging vehicles and opted to accessorize them. It happened in 2020 when the world shut down, and everyone wanted racks and cargo management to hit the open road. And it’s happening again now, as tariffs, inflation, and supply chain friction are driving people crazy—and SEMA still reports over $52 billion in aftermarket sales.

A long winter in Chicago led one Illinois dealer to unearth an opportunity in accessory sales. The culprit was potholes, and the result was customer after customer limping into the service lane with blown tires and bent wheels. Fixed ops wasn’t the only department that stood to gain here. The dealership saw a clear path to deliver more excellent customer service as freezing temperatures and hazardous road conditions dragged on.

As summer winds down and routines begin to shift, customers start thinking differently about their vehicle. These seasonal shifts create new, natural opportunities for accessory sales.

Today's automotive retail experience is powered by technology.

As a parts manager, we know you get it. You’re well aware that accessories are an untouchable industry—a money machine, if you will. A machine that is pandemic-proof and AI-proof. The benefits are wide-ranging and profound for the customer, as well as the front and back of the house.

Often, the parts department divides its efforts to sell accessories across digital retailing, e-commerce, and in-store channels. While a combination effort is an admirable (and successful) approach, parts shouldn’t lose sight of their best and easiest customer—the sales department.

Many dealerships recognize the opportunity that accessories can bring to their bottom line—and yet still struggle to build a successful accessory sales program.

When it comes to selling accessories at the point of sale, four is the magic number.

Offering accessories increases profit per vehicle sold. And, not all dealerships understand that the challenge isn't convincing customers that accessories have value. The biggest obstacle for most stores is creating a consistent process where accessories are offered to every customer—simply offering is more than half the battle.

The dealerships that see the greatest success don't leave accessory sales to chance. Instead, they follow a simple strategy: present four carefully selected accessories to every customer.

Few statements create more frustration in a dealership than hearing, "The pay plan isn't working."

Is life at the dealership feeling a little heavy lately? Maybe you need something fluffy to lighten your load.

Our pets make the day a bit brighter, and we know they’ll have the same effect on you. Here’s an update on the main characters of Insignia Group, plus a few noteworthy new additions.