Blog

Waiting Time May Not Be Wasted Time

Posted by Whitney Williams on Aug 24, 2016 12:17:29 PM

A thriving dealership knows to never miss an opportunity with a captive audience. Automotive Broadcasting Network cites 400 million hours of wasted in-store time spent by Americans in a year. Too many dealerships herd these consumers, waiting on service or F&I, to solitary confinement with a cup of bad coffee and a fish tank to entertain them.

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Topics: Sales Best Practices, Increase Profits, Vehicle Personalization, accessories

What's the impact of a lease customer surge?

Posted by Insignia Group on Jul 20, 2015 12:00:00 PM

Dealerships lease new vehicles at a greater pace than ever. It's a trend no one from finance to insurance to accessories can afford to ignore. Global information services company Experian revealed a record 31.46% new-car transactions come as leases. The Q2 mark eclipses the 30.22% reported in Q1. Average lease payments dropped in Q2 to $405, $7 less than the same quarter in 2014. Other data from the report gave shape to a movement of larger scope.

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Topics: Sales Best Practices, Accessory News

Connected cars: what you should know

Posted by Insignia Group on May 11, 2015 8:30:00 AM

Dolby surround sound isn’t the only must-have accessory in your new car. New autos often feature onboard Wi-Fi. It’s like your home Internet network. It can connect devices inside and outside your vehicle. This connectivity can do more than check baseball scores or give you social-media access.

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Topics: Sales Best Practices, Accessory News

The challenges of vehicle personalization and leasing

Posted by Insignia Group on Apr 17, 2015 8:30:00 AM

In the past few years, dealers have found that leasing has become a more popular choice for car buyers. When a customer leases, there are many advantages to both the buyer and the seller. Consumers enjoy the benefit of low payments, the ability to get a new car every few years, and latest technology and safety systems.

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Topics: Sales Best Practices, Customer Retention, Increase Profits

Client's taste doesn't match their budget? This will help...

Posted by Insignia Group on Sep 3, 2014 8:30:00 AM

When presented with a prospect, one of your first questions will be: “What are you looking for in your new car?” From there you’ll narrow down the type of vehicle, make, model, and list of features. Features on a vehicle used to not carry much importance, but today they can be a major sales solution. Today’s “A la carte” culture has placed an extreme level of significance on options in a purchase deal. Another factor weighing heavily on the car deal is a customer’s budget.  So, what do you do when a customer’s taste in features doesn’t fit their budget?

You let them order “A la carte.”

insignia customer budget

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Topics: Accessories System, Sales Best Practices, Improve CSI, Increase Profits

Accessory sales word track example to appeal to manual drivers

Posted by Insignia Group on Aug 19, 2014 10:00:00 AM

As another way to show our commitment to helping you make more by selling accessories, Insignia Group provides easy-to-use word track examples. The use of these word tracks can help you verbally transition from the sale of the vehicle to selling accessories. Getting to know your customer during the car buying experience will help you understand their lifestyle, making it easier to determine what accessories are the best fit. 

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Topics: Sales Best Practices, Word Tracks, Presentation Tools

The hidden strength of your dealership

Posted by Insignia Group on May 22, 2014 8:00:00 AM

In the Insignia blog, we've discussed the growing automotive accessories market and the 4 main advantages of offering accessories. Now, we'll take a closer look at each of these advantages. Today--the financing advantage. 

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Topics: Sales Best Practices, Customer Retention, Increase Profits

No excuses, sell like a champion

Posted by Insignia Group on Mar 3, 2014 8:30:00 AM

Whether a Notre Dame fan or not, you have to admit the "Play Like A Champion Today" slogan and ritual is inspiring.  The term champion brings to mind admirable qualities. Leadership, devotion, and discipline are all qualities that extend far beyond the athletic field.  When looking to develop a strategic vehicle personalization plan, you'll need to designate your own "champ" to drive success.

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Topics: Accessories System, Sales Best Practices, Increase Profits, Process Training

Popular aftermarket accessories to offer in 2014

Posted by Insignia Group on Jan 23, 2014 9:00:00 AM

OE accessories aren't the only way to build a personalization profit center in your dealership! Your customers have different needs for their new car, and adding accessories is no different. Whether you're customer is interested in keeping cost down, or has needs beyond the OE product offering aftermarket is always a good place to look.

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Topics: Sales Best Practices, Increase Profits

New Year’s resolutions for the car dealership

Posted by Insignia Group on Dec 3, 2013 8:00:00 AM

It’s that time again. We’ve started thinking about our resolutions for the upcoming year and the challenge is about to  begin. Maybe they’re personal, or perhaps professional.  Regardless of your role in the company it is important to always set career related goals. To start the year off with some fun and perhaps a little help, the Insignia team pooled some ideas on a list of 2013 New Year’s Resolutions for dealerships. I know what you're thinking-people are not very good at keeping their New Year’s resolutions. Four in five Americans fail to attain their New Year’s resolution, with a third giving up before the end of January. Well we just didn’t offer resolutions. We also left some tips on how to keep them obtainable.

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Topics: Sales Best Practices, Customer Retention, Increase Profits