When your Q1 earnings rise, people listen. That’s the case with four publicly traded auto dealership groups. Asbury, AutoNation, Lithia, and Sonic all have initiatives in play. All four keys to ease of sale and a streamlined buying experience. Some have encountered setbacks. They all remain on track to transform the way consumers shop for cars, though
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Progressive dealership groups steer industry with recent success
Topics: Increase Profits
Fiat Chrysler will raise vehicle invoice prices, but not retail prices, it announced. It's a move that could crimp profits for U.S. dealerships.
Topics: Accessory News, Increase Profits
The challenges of vehicle personalization and leasing
In the past few years, dealers have found that leasing has become a more popular choice for car buyers. When a customer leases, there are many advantages to both the buyer and the seller. Consumers enjoy the benefit of low payments, the ability to get a new car every few years, and latest technology and safety systems.
Topics: Sales Best Practices, Customer Retention, Increase Profits
Personalizing their vehicle before leaving the dealership
Realizing that most car shopping begins online, well before contacting a sales professional the dealerships do everything possible to generate showroom traffic. Once in the store the sales team does everything to make sure the prospect leaves as a new customer!
Topics: Increase Profits
My $20,000 showroom Kiosk doesn’t ask the question
In order to promote products and services in the dealership, many dealers invest heavily in elaborate displays like a kiosk. In theory, it's cool. It probably even looks good sitting in your showroom--but as a stand-alone display, it lacks the valuable influence of a trained salesperson.
Topics: Accessories System, Presentation Tools, Increase Profits, Process Training
Fall is the time for your seasonal tire and wheel program
A couple of years ago, Chicago was riddled with potholes through a long winter. After seeing customer after customer come in with blown tires and bent wheels we saw an opportunity-- and not just for the parts and service department. We saw an opportunity to better serve our customers.
Topics: Customer Retention, Improve CSI, Increase Profits
GSMs and SMs: Are you providing good ROI to your dealership?
So, you think you are a good General Sales Manager? Numbers are up, you have an excellent sales record and your sales team is great. What else can you do? You may be thinking " what more could your dealership ask for?" Consider what it takes to go from good to greatness in the way of profitable car sales. As a GSM or SM that wants to achieve greatness, you have to embrace new technology and tools that help you do your job better. Here are two examples of a GSM and SM who have done just that and, as a result, increased their ROI to the dealership. Want to do the same? Read further.
Topics: Accessories System, Improve CSI, Accessory News, Increase Profits
Client's taste doesn't match their budget? This will help...
When presented with a prospect, one of your first questions will be: “What are you looking for in your new car?” From there you’ll narrow down the type of vehicle, make, model, and list of features. Features on a vehicle used to not carry much importance, but today they can be a major sales solution. Today’s “A la carte” culture has placed an extreme level of significance on options in a purchase deal. Another factor weighing heavily on the car deal is a customer’s budget. So, what do you do when a customer’s taste in features doesn’t fit their budget?
You let them order “A la carte.”
Topics: Accessories System, Sales Best Practices, Improve CSI, Increase Profits
In the Insignia blog, we've discussed the growing automotive accessories market and the 4 main advantages of offering accessories. Now, we'll take a closer look at each of these advantages. Today--the financing advantage.
Topics: Sales Best Practices, Customer Retention, Increase Profits
VW throws down the gauntlet on the 2015 GTI and Golf
Last month, Insignia was asked to be a co-presenter at the Volkswagen National After Sales Meeting in Nashville, TN. The focus of the show was on fixed operations, with heavy emphasis on vehicle personalization and customer experience. VW goes an extra mile to provide life-style merchandise and accessories for it's buyers.
Topics: Accessory News, Increase Profits