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Insignia Group

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No excuses, sell like a champion

Posted by Insignia Group on Mar 3, 2014 8:30:00 AM

Whether a Notre Dame fan or not, you have to admit the "Play Like A Champion Today" slogan and ritual is inspiring.  The term champion brings to mind admirable qualities. Leadership, devotion, and discipline are all qualities that extend far beyond the athletic field.  When looking to develop a strategic vehicle personalization plan, you'll need to designate your own "champ" to drive success.

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Topics: Accessories System, Sales Best Practices, Increase Profits, Process Training

How online stores revolutionized the auto accessories industry

Posted by Insignia Group on Feb 18, 2014 8:30:00 AM

What did we do before Amazon.com, the Apple store, Overstock.com, etc.?  Even though most of these companies have been around for less than 30 years, it's hard to imagine life without online shopping.  The impact that e-stores have had on American culture can't be understated.  In addition to killing off stores such as Borders Books, Media Play, etc., the digital store concept has conditioned customers to expect/demand, an online store to be the rule and not the exception.

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Popular aftermarket accessories to offer in 2014

Posted by Insignia Group on Jan 23, 2014 9:00:00 AM

OE accessories aren't the only way to build a personalization profit center in your dealership! Your customers have different needs for their new car, and adding accessories is no different. Whether you're customer is interested in keeping cost down, or has needs beyond the OE product offering aftermarket is always a good place to look.

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Topics: Sales Best Practices, Increase Profits

5 auto accessories your dealership should be selling

Posted by Insignia Group on Jan 7, 2014 8:30:00 AM

We know the  importance of selling auto accessories and how doing so can dramatically increase dealership profits.  Now that you have decided to start selling accessories, the next logical question is, “Well, which auto accessories should I sell?”

While the possibilities are virtually endless, here are 5 ideas to get you started:

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Topics: Accessories System, Presentation Tools, Improve CSI, Increase Profits

How to find and grow parts and accessories customers online: part 3

Posted by Insignia Group on Dec 17, 2013 8:30:00 AM

In the first two posts of our three-part series, we discussed best practices around SEO and PPC Advertising.  In today's final installment, we'll take a look at email marketing and social media.

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Topics: Customer Retention, Increase Profits, Marketing

New Year’s resolutions for the car dealership

Posted by Insignia Group on Dec 3, 2013 8:00:00 AM

It’s that time again. We’ve started thinking about our resolutions for the upcoming year and the challenge is about to  begin. Maybe they’re personal, or perhaps professional.  Regardless of your role in the company it is important to always set career related goals. To start the year off with some fun and perhaps a little help, the Insignia team pooled some ideas on a list of 2013 New Year’s Resolutions for dealerships. I know what you're thinking-people are not very good at keeping their New Year’s resolutions. Four in five Americans fail to attain their New Year’s resolution, with a third giving up before the end of January. Well we just didn’t offer resolutions. We also left some tips on how to keep them obtainable.

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Topics: Sales Best Practices, Customer Retention, Increase Profits

What auto dealerships can learn from the fast food model

Posted by Insignia Group on Nov 21, 2013 8:30:00 AM

Perhaps no single innovation has affected American culture more than the fast food concept. Not only are fast food restaurants present in every state, and virtually every city in the country, (both large and small), the fast food model of quick and convenient has become ingrained in the American psyche.

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Topics: Presentation Tools, Increase Profits

Finding and increasing auto accessories customers online: part 2

Posted by Insignia Group on Nov 11, 2013 8:30:00 AM

In my last post, I discussed the benefits of SEO. Today, I want to take a closer look at Pay-Per-Click, (PPC) advertising. The key lesson here is that PPC advertising can be profitable…but it’s not simple.  Here are some tips that will help simply the process.

Many online auto parts and accessories retailers dislike pay-per-click (PPC) advertising, as it can be so expensive that it's impossible to earn a short-term positive ROI.The key to setting your pay-per-click budget is to understand the lifetime value of a new customer...if you know how many times new customers return to your site to buy more parts down the road, you'll be able to bid on keywords with an eye towards long-term ROI.

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Topics: Customer Retention, Marketing

Finding and increasing auto accessories customers online: part 1

Posted by Insignia Group on Oct 23, 2013 9:00:00 AM

There are two ways to scale your online auto accessories business: reaching new customers, and retaining old ones. Find the sweet spot between these strategies, and you'll create a positive feedback loop that puts you on a continuous path toward success. In this post, we’ll take a closer look at SEO.

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Topics: Customer Retention, Accessory News, Increase Profits, Marketing

My sales team can’t sell that... part 2

Posted by Insignia Group on Sep 24, 2013 9:00:00 AM

Recently I was talking with the owner of a dealer group about personalizaation. We talked about his team's desire to sell vehicle personalization across his 17 dealerships.  I talk with so many dealership owners that simply have a tough time motivating their team to sell BEYOND the vehicle. Many--maybe too many--accept this as “the way it is.”

This particular dealer principal's comment was simple: “We all like cars, and we all like the toys and accessories that go on cars. That’s why it’s such a fun business. If you can’t close your people on that, maybe you’re in the wrong business.”

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Topics: Sales Best Practices, Reducing Turnover, Increase Profits, Process Training