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In the first two posts of our three-part series, we discussed best practices around SEO and PPC Advertising.  In today's final installment, we'll take a look at email marketing and social media.

In my last post, I discussed the benefits of SEO. Today, I want to take a closer look at Pay-Per-Click, (PPC) advertising. The key lesson here is that PPC advertising can be profitable…but it’s not simple.  Here are some tips that will help simply the process.

There are two ways to scale your online auto accessories business: reaching new customers, and retaining old ones. Find the sweet spot between these strategies, and you'll create a positive feedback loop that puts you on a continuous path toward success. In this post, we’ll take a closer look at SEO.

Selling automotive parts and accessories on Facebook is a lot easier than you may think.

There are several tools and resources that can allow you to transform your company's Facebook page into an online selling machine. Here are a couple of resources that you’ll want to consider.

Did you know that Insignia’s technology used to sell accessories in dealerships works on iPad and tablet technologies? As many of our dealership customers move to provide more mobile sales tools to their staff, Insignia supports this by providing our automotive accessories sales tools on multiple platforms.

Insignia understands current technology as well as how dealerships sell automotive accessories. Through the iPad and tablet, your sales team is provided with the management of automotive accessories sales allowing them to sell accessories online without sitting down at a desktop computer. Check out this quick video to see how Insignia's technology provides easy automotive accessories sales on the iPad!

With the ability to reach almost half of the U.S. population¹, YouTube.com offers tremendous opportunities for dealers. By observing a few Internet video best practices, you can promote vehicles, sell accessories, and build a fan base. Here are two examples of auto dealers that promote vehicles and sell accessories with video that we can all learn from.

Auto Styling by Berge Ford

With more than a dozen videos that have 10k+ views, Berge Ford of Mesa, Arizona, boasts solid YouTube stats. Here's their most popular video (40k+ views):

What they've done right:

• Berge Ford used popular keywords “lifted truck,” “2011 F150,” and “6” lift” in their video title, video description, and video tags. YouTube's keyword tool shows that these are all popular search terms.
• Berge shows the truck right away, which increases the likelihood that viewers will stay tuned – if your videos start with promotional advertising, some viewers will skip it and move on.
• Detailed specs appear both in the video and in the video description – accessory enthusiasts generally love to read about specs, so it's very smart to focus on them.

 Finally, the fact that Berge's video has achieved success with low production values should prove once and for all that any dealership can make videos that get attention on YouTube.

Big Bad Trucks at Paddock Chevrolet

Paddock Chevrolet of Kenmore, New York, has uploaded almost 1,000 videos to YouTube, and this one has more than 10k views:

What they've done right:

• Paddock Chevrolet placed their name, phone number, web address, and logo on the video, which keeps dealership info in front of the consumer without making the video feel too commercial.
• The video spokesperson worked jokes and personality into the video.

 If they've done anything wrong, it's that they didn't spend enough time and energy on the “big bad Chevy,” which is the search term people used to find this video. One of the keys to YouTube is to be as informative and entertaining as possible. If  you have to choose between one or the other, choose to be informative – that will build your dealership's credibility and establish you as an authority on accessories.

Questions? Comments? Feel free to leave a link to your video in the comments for a free critique!

Author Jason Lancaster is the President of Spork Marketing, an Internet marketing and consulting company, as well as the editor of ExhaustVideos.com, a website dedicated to exhaust sound clips.

Citation:

1. comScore January 2012 U.S. Online Video Rankings show that 47.3% of the U.S. population watches Internet video.

1. Decide which customer(s) you want to learn about by focusing on a specific model. When we do this kind of research, we start by focusing on a specific make and model. If we're working with a Toyota dealer, we'll focus first on Toyota Tundra owners, then Toyota Tacoma owners, then FJ owners, etc. until we've gathered info on every model in the line-up. You may want to be even more specific, focusing instead on 2007 Toyota Tundra owners.

2. Figure out what questions you want to answer. Before we gather any data, we come up with a list of questions we want to try and answer. For example:

• Are dual or single exhaust systems more popular?
• Are trailer hitches more or less popular than bed liners?
• Are mufflers more popular than cat-back systems?

By focusing on some specific questions, we give ourselves a good starting point to gather data.

3. Make a list of all the types of accessories you would consider trying. Finally, before you jump into the data, make a list of the accessories you would consider stocking and/or selling. If your dealership might consider selling after-market air intakes, tonneau covers, and power programmers, put them on your list.

However, don't put a specific type of accessory on your list unless you really have an interest in selling them, as you may need to do quite a bit of research for each item on your list and you don't want to spin your wheels.

4. Visit the Google AdWords Keyword Tool. The AdWords tool is free, but it does require you to have a Google account to log in. Once you're logged in, you can start entering in keywords to research. Start by typing in your make and model followed by your part category, i.e.

• Toyota Tundra exhaust system
• Toyota Tundra air intake
• Toyota Tundra muffler

Once you've got a few keywords typed in (I'd recommend researching 5 at a time), hit the “search” button to start seeing how popular each keyword is relative to the others. I've created the video below to show you how to do this step-by-step.

[youtube video] http://www.youtube.com/watch?v=EBckjuE9Co4

NOTE: Be sure to select the [exact] match type to get the most useful data.

5. How to analyze the data. Google's tool will give you quite a bit of data, but for the purpose of this research, you're really only interested in two things:

• the “additional keyword ideas” - a list of as many as 800 search terms that your customers might be using
• the “local monthly search volume” information, where “local” refers to searches in the United States

Start by reviewing the additional keyword ideas and looking for keywords that describe the part or accessory you're interested in. If you find a keyword idea that basically describes the same thing that you searched for up top, check that keyword's check box.

Next, download the keywords you've checked by clicking the 'download' button and then choosing the 'selected' option in the drop-down menu. Your computer will then download a spreadsheet. You can compile this spreadsheet with any others you download into one master spreadsheet, and then sort the data by the volume to see which accessories your customers are most interested in.

6. Remember, the data needs interpretation. You may find that, after your analysis is complete, there are a lot of searches for specialty performance accessories like superchargers, nitrous oxide systems, massive lift kits, etc. While it may be that consumers are clamoring for these big ticket items, what's more likely is that many of the people searching Google for these types of accessories are essentially “window shopping,” trying to learn about an accessory. Therefore, you'll need to exercise good judgment when reviewing the data you gather.

Courtesy of Insignia’s Guest Blogger: Author Jason Lancaster is an SEO consultant at Spork Marketing as well as the editor of TundraHeadquarters.com, a popular Toyota Tundra enthusiast website.

In the days before Google, when you wanted to find out what kind of auto accessories people might be interested in purchasing from your shop, you could take one of several approaches. Ultimately you are attempting to learn more about the customers personal needs, wants and desires. This information will add benefit in your qualifying questions. So what were some of those methods?

• Survey your customers

• Rely upon sales data from suppliers and distributors

• Test different accessories and see what sells

All of these methods have value – especially testing – but the fact is that Google offers some excellent and free tools for figuring out what kinds of accessories your customer might want to buy. While I'll describe the tools in detail in my next post, lets start with some data.

Based on numbers from March 2012, the 5 most searched types of auto accessories in the United States are probably:

1. Interior accessories including floor mats and seat covers – There were nearly 50,000 searches for the term “car seat covers” last month.

2. Racks and carriers, such as roof racks, cargo carriers, bike racks, ski/snowboard racks, etc.

3. Performance parts, such as programmers and chips, air intakes, and exhaust systems, with exhaust systems being very popular.

4. License plate frames – There were more than 22,000 searches for this exact term in March, not including more specific searches for exact types of license plate frames

5. Custom wheels

Now I say that these are “probably” the 5 most searched types of auto accessories because different customers search for different accessories depending on what they drive. A compact car owner is more likely to search for cargo racks than a full-size truck owner, while a full-size truck owner is more likely to search for an exhaust system than a compact car owner.

Put another way, I say “probably” because this kind of search data doesn't really mean much until you can apply it to your customers. Fortunately, it's pretty simple to gather this kind of data on your own. To find out what accessories you can sell based on what people are searching for be sure to read Part II of this article next week!

Courtesy of Insignia’s Guest Blogger: Author Jason Lancaster is an SEO consultant at Spork Marketing as well as the editor of TundraHeadquarters.com, a popular Toyota Tundra enthusiast website.