We’re talking to Dave West, the VP of Customer Success, and Jimmy Mondragon, Territory Manager, at Insignia Group. We'll discuss best practices focusing on how accessories are a viable, consistent revenue stream for your dealership.
Grady Cooper is the Special Projects Manager at Step One Automotive Group in Crestview, Florida. Grady manages the daily operations for all delivery coordinators for the group. His team specializes in CSI and in accessories for new and used vehicles.
This is the first episode of Next Up, Accessories going live!
This episode was live-streamed on Insignia's Facebook page and Youtube channel. Today we are joined by Mike Marrazzo (Finance Director at East Hills Chevrolet of Freeport, NY), Melissa Clamor (Parts Manager at JLR Norwood of Norwood, MA), and Kevin Wanner (Service & Accessories Manager at Bommarito VW of St. Peters, MO).
Digital Retailing is aiming to be the future for every dealership. Customers now have the option to shop at home and stay in their PJs instead of going to the dealership. That might worry you, but it shouldn’t. Digital Retailing is another tool for you to make more money and happier customers (see what we did there).
Join Rudi Thun, COO of Roadster, and our very own David Stringer as they discuss the benefits Digital Retailing will bring you in your next sale.
We all know what VW stands for, but do you know what VP means? No, it's not Vice President, it’s Vehicle Personalization.
Insignia is proud to have YouTube superstar Toyota Jeff on our second episode! Hear how Jeff went from the everyday salesman to a YouTube phenomenon!
Topics: Customer Retention, Improve CSI, Reducing Turnover, Questions, Customer Success, Toyota, Dealership, Vehicle Personalization, Showroom, staff, sales team, brand loyalty, sales, customers, Accessories sales, tips, creative, increase sales, content, YouTube, Next Up Accessories, fred anderson toyota, dealer, guided, Gross profit, profit