“Get It Right For The Customer” Ep 11 With Grady Cooper

Posted by Insignia Group on Aug 18, 2020 10:00:00 AM

We went live on Facebook and YouTube with our friend Grady Cooper to talk CSI and accessories

Grady Cooper is the Special Projects Manager at Step One Automotive Group in Crestview, Florida. Grady manages the daily operations for all delivery coordinators for the group. His team specializes in CSI and in accessories for new and used vehicles.

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Topics: Improve CSI, Dealership, accessories, sales team, service, tips, increase sales, Next Up Accessories

Next Up, Accessories Ep. 2 “Toyota Salesman Attracting Customers Nationwide - Toyota Jeff”

Posted by David Stringer on Jul 31, 2019 3:15:00 PM

Insignia is proud to have YouTube superstar Toyota Jeff on our second episode! Hear how Jeff went from the everyday salesman to a YouTube phenomenon!

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Topics: Customer Retention, Improve CSI, Reducing Turnover, Questions, Customer Success, Toyota, Dealership, Vehicle Personalization, Showroom, staff, sales team, brand loyalty, sales, customers, Accessories sales, tips, creative, increase sales, content, YouTube, Next Up Accessories, fred anderson toyota, dealer, guided, Gross profit, profit