Grady Cooper is the Special Projects Manager at Step One Automotive Group in Crestview, Florida. Grady manages the daily operations for all delivery coordinators for the group. His team specializes in CSI and in accessories for new and used vehicles.
Insignia is proud to have YouTube superstar Toyota Jeff on our second episode! Hear how Jeff went from the everyday salesman to a YouTube phenomenon!
Topics: Customer Retention, Improve CSI, Reducing Turnover, Questions, Customer Success, Toyota, Dealership, Vehicle Personalization, Showroom, staff, sales team, brand loyalty, sales, customers, Accessories sales, tips, creative, increase sales, content, YouTube, Next Up Accessories, fred anderson toyota, dealer, guided, Gross profit, profit