Dealer fixed operations are the hidden powerhouse in every store. Fixed ops, an industry term for the parts and service departments, made up at least49% of a dealer's gross profit in years past, and that number is expected to rise in 2021.
As a result, many dealerships would struggle to keep the doors open without fixed operations, cementing that the back of the house is a foundation on which dealerships are built.
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Topics:
Dealership,
accessories,
fixed operations
Full-on summer vibes are here, no matter where you are in the country. This season, more than ever, Americans are flocking to the beach, the lake, the hills, the pasture, or anywhere that isn’t home. That’s great news for the automotive industry because more time in the car translates into a greater need for accessories. Check out these hot summer accessories that will work for any vehicle on your lot.
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Topics:
accessories,
seasonal,
Summer
Back in the summer of '69, man, we were killin' time. We were young and restless. We needed to unwind. I guess nothing can last forever because here we are….celebrating summer by wearing masks on a test drive.
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Topics:
accessories,
sales,
seasonal
While we’re spring cleaning, let’s sweep away some misconceptions about accessories. Are accessories an afterthought? A niche market? A good way to throw away your sale? *Sprays Lysol* No. No. Also, no.
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Topics:
accessories,
customers,
Summer
Buying used versus new shouldn’t matter when it comes to accessorizing. Options to personalize used cars abound. In fact, accessories may be all the more enticing to a used car buyer who is likely settling for what works for them now rather than purchasing their dream car.
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Topics:
accessories,
sales,
customers
If COVID-19 hasn’t convinced car dealers of the necessity of a vibrant online retail presence, maybe Cyber Monday 2020 will. Even before the pandemic, Cyber Monday was growing as the virtual twin (literally!) of Black Friday. Cyber Monday emerged as shoppers logged online the Monday after Thanksgiving to check store websites for any missed deals from Black Friday.
Adobe Analytics, a marketing data software company, is predicting—in spite of or due to the pandemic—that Cyber Monday 2020 (Nov. 30) will garner $12.7 billion in online sales, up from the $9.4 billion in e-commerce in 2019.
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Topics:
Dealership,
Vehicle Personalization,
accessories,
customers,
success,
tips,
creative,
profit,
COVID-19,
Social Distancing,
cyber monday
Don’t even try to spook anyone this Halloween. We’re all in a state of hyper-vigilance from 2020, and masks aren’t amusing anymore. When you greet your customers in October just give them some apple cider and a hug. We’ve all been through enough.
Instead, deliver a memorable car-buying experience by lavishing your people with sweet goodness. Vehicle Personalization is all treats and no tricks for everyone involved. From your customer to your General Manager, accessories give everyone just what they want.
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Topics:
Customer Success,
Dealership,
accessories,
seasonal,
success,
tips,
creative,
profit
It’s probably tempting to think end-of-year sales objectives are out the window at this point. After all, 2020 has thrown us for loops and there’s still a quarter left. Overcoming is our theme, and it’s not over till it’s over!
How can Insignia help you finish strong this late in the game? The answer is still accessories.
The OE brands that Insignia supports showed an average increase in order value of over 18% in 2020 compared to 2019!
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Topics:
Dealership,
Vehicle Personalization,
accessories,
success,
tips,
profit
These are unique times for the automotive industry. Online car sales are surpassing what we're used to, while in-person sales are transforming to fit the times. Unfortunately, accessories can fall by the wayside when we're hyper-focused on moving metal. After all, many dealerships are merely surviving. How can a salesperson offer accessories online without losing the customer's interest? How can an in-person sale survive the perceived "extra step" of an accessory presentation?
The reality is, accessories can cushion your bottom line. After all the hard falls we had this spring, we could all use some extra cushion now. So don't neglect the incredible profit potential Vehicle Personalization has to offer! Lead in to your lead-in products for an easy transition from car sale to accessory presentation.
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Topics:
Process Training,
Dealership,
accessories,
Accessories sales,
tips,
online catalog,
increase sales,
profit,
tailgating,
Lead in,
Lead
Once upon a time, cars from every walk of life lined football stadiums for tailgating season. The year was 2019 and the fall air was crisp. Truck beds donned flat screens and chicken wing buffets. Jeeps displayed elaborate pop-out tents. Ford Focuses pulled up with a lone fold-out chair in their trunk, but we accepted them. Football meant community, frenzy and fabulous accessories.
Though the current state of affairs looks different, the football fan lives on. It’s time to replicate tailgating in our driveway and we need accessories to do it. According to The Sports Daily, the average NFL fan is willing to spend about $200 per tailgating party. That's just for one event. Imagine what a true fan would spend on an accessory that will last them through many seasons. With fans trying to replicate an experience remotely, this could be a banner year for tailgating accessories.
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Topics:
accessories,
seasonal,
success,
tailgating,
2020