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Word Tracks: A Proven Method for Selling Automotive Accessories

 

Insignia has many years of experience in the automotive industry. And we’ve discovered a few strategies and techniques very successful dealerships use to create profit margins by selling accessories.

One sales strategy that we have discovered to be successful is word tracks.  Now, I know what you are thinking. "It’s a sales script", but not necessarily. A good sales consultant understands active listening, information processing, and then responding.  Ever heard the saying, good actors don’t act. It’s true, although they are saying pre written and memorized lines, the thought, intent, and emotions are real.  Why? Because, they are truly listening, processing the information, and responding. They’re just using the script to do so. You say you are not an actor, good, you shouldn’t be. But there are four characteristics you must contain to be a successful salesmen when using word tracks:

  1. Excellent listener...to prepare for great questions / responses
  2. Diligent at practicing...then apply word tracks
  3. Empathy towards your customers...you understand their needs
  4. Knowledge about your customers and your product

Insignia Group, the leading provider of accessories sales systems and training has helped dealers maximize profits for over 10 years. Supporting 20+ brands and dealerships nationwide, we help our customers establish and grow their Accessories Profit Center. Call 888-579-4458 to learn more or schedule a demo.

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